This privacy policy explains how Takvakt , operated by takvakt , collects, uses, stores and protects personal information when you visit our website, contact us or submit a request for our services.
We process personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
1. Data controller
The controller for personal data processed through the website is:
Email: [email protected]
Website: takvakt.com
2. What personal data we collect
We only collect personal information that is necessary to handle inquiries and deliver our services.
This may include, among other things:
Name
Email address
Telephone number
Address or information about the property when relevant
Information you provide in the contact form or request for a quote
Correspondence between you and Takvakt
Technical information related to the use of the website, where permitted and necessary
We ask that you do not submit sensitive personal information through our contact forms.
3. How we collect information
Personal information may be collected when you:
Submit our contact form
Request a quote
Contact us via email or phone
Communicate with us about a service
Uses the website and has consented to relevant cookies or tracking
We try to limit the collection to information that is actually necessary for the purpose.
4. How we use personal data
We may use your information to:
Answer questions and inquiries
Process requests for quotes
Communicate with you about our roofing and gutter services
Plan and follow up on services you have requested
Manage customer relationships
Maintain the security and functionality of the website
Comply with legal and regulatory obligations
We do not use personal data for purposes that are incompatible with the purpose for which it was originally collected.
5. Legal basis for processing
Depending on the situation, treatment may be based on:
Consent: When you have expressly given us permission for a specific processing.
Agreement or pre-agreement action: When the information is necessary to handle a service or quote request.
Legal obligation: When we must process or retain information to comply with legal requirements.
Legitimate interest: When processing is necessary for legitimate operations, security or communication, and your privacy interests do not outweigh it.
6. Contact form and quote requests
When you submit a contact form or request a quote, we use the information you provide to process and respond to your inquiry.
We only ask for information that is necessary to understand your request and contact you.
The website uses a secure, encrypted connection (HTTPS) to protect information sent between your browser and the website.
7. Cookies and tracking
The website may use cookies for necessary functionality and, if you consent, for analytics or other non-necessary purposes.
Non-essential tracking tools or pixels should not be activated until the necessary consent has been given.
You can find more information about this in our Cookie Policy .
8. Sharing of personal data
We do not sell your personal information.
Information may be shared with trusted vendors who help us operate the website or provide necessary technical services. Such vendors will only process information to the extent necessary for the service they provide.
We may also disclose information if required by law or a valid request from a public authority.
9. Storage of personal data
We retain personal data only for as long as is necessary for the purpose for which it was collected, or as long as we are required to retain it under applicable law.
When the information is no longer necessary, it must be deleted or anonymized in a responsible manner.
10. Security
We use reasonable technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.
The website shall use HTTPS and relevant security measures to protect data transmitted through the website.
However, no digital solution can guarantee absolute security.
11. Your rights under GDPR
Depending on the circumstances, you have the right to:
Request access to the personal information we hold about you
Request correction of incorrect or incomplete information
Request deletion of personal data
Request restriction of processing
Protesting against certain forms of treatment
Withdraw consent you have previously given
Request data portability where applicable
Complaint to the relevant data protection authority
Withdrawal of consent does not affect the lawfulness of processing that took place before consent was withdrawn.
12. Privacy Requests
If you wish to exercise your privacy rights or have any questions about how we process personal data, you can contact us at:
Email: [email protected]
We may request necessary information to verify your identity before processing certain privacy requests.
13. Changes to the Privacy Policy
We may update this Privacy Policy if our services, the website, or applicable legal requirements change.
The latest version will be available on this page, and the date of last update will be displayed at the top.
Email: [email protected]